In economically more challenging times, the risk of insurance fraud increases, depleting company reserves and driving premiums up which can negatively impact the competitiveness of the insurer.
Policyholders absorb much of the cost through increased premiums; however, insurers must cover the immediate cash-outlay for these fraudulent claims, weakening their financial position, drawing down cash reserves and threatening their on-going financial stability.
Insurers also face internal fraud risks when an insurance agent collects premiums for a promised coverage, but fails to initiate a policy; or a claim representative steals claim checks, creates false supplemental claims, or creates fictitious claimants.
Another form of insurer fraud occurs when agents and brokers falsely hold themselves out as agents of legitimate companies, selling sham policies.